HongKong Post Tracking Hongkong Post is a department under the which enquiries under the Department of Hong Kong government. Hongkong Post is responsible for all the postal services served over the country of Hongkong. The HongKong postal services are started from 1841 as an individual Postal Department or Post Office. And later on, it has become a government body of China.It is sub-member of the Universal Postal Union since 1877 and is a separate entity from China Post. Now the Hongkong Postal services have become on of the best postal services all over the world. The services are extended to both national and international wise. China post registered air mail can also be accessed by using the HongKong postal services.
Hongkong Post Tracking Services
The customers can track all their Hongkong Post shipments on Packagetrackr.China Tracking will give you the real-time tracking information and visualized delivery path with the Google Maps of all your Hongkong Post packages. The tracking service is available through the online website.
Check the status of delivery after an item is mailed
The sender would like to know the delivery status of the mail that they have sent. The HK post makes the customers track a mail item using the mail tracking service except for the following types of the mail item.
- Outward international ordinary surface mail/air mail (i.e. The mail item does not have an item number.)
- Inward international regular surface mail/air mail (i.e. The mail item does not have an item number.)
- Mail items returned from overseas without any article number
- All foreign postal administrations will not help track an item if no item number is available.
e-Express
The e-Express service has been extended to Brazil, Netherlands, Switzerland, Sweden, Denmark, Israel & Japan on 14 November 2016 (Monday). The e- Express is best suitable for those who often shop or trade online, e-Express offers senders end-to-end visibility of the items sent to receivers as well as extra convenience. So this type of service is perfect mailing tool for them.An additional service provided to the customer is that they can enjoy the discount for posting e-Express items to United States, Canada, Great Britain, Russia, France, Germany, Norway, Australia, New Zealand, South Korea, Singapore and Vietnam. The offer will be scheduled by the JongKong postal service based on the seasons.
iMail
The iMail is best suitable for the customers who have an internet business that sells goods online. B2C secure mailing solution takes care of the whole mailing process from mail preparation to delivery outside Hong Kong. This is simple and best suited for small size company users.
ePacket
The U.S. Postal Service has initiated a new service with China & Hong Kong Post that is structured to faster growth in e-commerce. The new ePacket service expands the array of options offered to e-commerce merchants in Hong Kong seeking to reach consumer markets in the United States.
Mailing Services
Mailing letters are imperative for people who do business. Since the mailing services have gained access nowadays. In mailing service of products and services the direct mail is best and prudent one. In the same, the Hongkong Post is fully committed to providing the postal business services at a reasonable price.
Local Mail Services
In local mail service, they are two main ways to use this service that applies to local business only. The two modes are None Bulk Mail and Bulk Mail. The customer can choose this based on your precise target, the size of your database and the weight and dimensions of your Direct Mail piece that you want to send.
Post Office Service on Saturdays, Sundays and Public Holidays
Except for General Post Office, Tsim Sha Tsui Post Office, and Airport Post Office, all other post offices will be closed on Saturday afternoon, Sundays and public holidays. The business hours of the three post offices on Saturdays, Sundays and public holidays are as follows:
| Post Office | Address | Business Hours | ||
| Saturdays | Sundays | Public Holidays | ||
| General Post Office | 2 Connaught Place, Central, Hong Kong | 8:00 a.m. – 6:00 p.m. | 9:00 a.m. – 5:00 p.m. (PostShop will be closed) |
9:00 a.m. – 5:00 p.m. (PostShop will be closed) |
| Airport Post Office | 7T082, Passenger Terminal Building, 1 Cheong Hong Road, Hong Kong International Airport, Lantau Island | 8:00 a.m. – 8:30 p.m. | 8:00 a.m. – 5:00 p.m. | 8:00 a.m. – 5:00 p.m. |
| Tsim Sha Tsui Post Office | G/F, Hermes House, 10 Middle Road, Kowloon | 9:00 a.m. – 6:00 p.m. | Closed (Note) | Closed |
Tracking Number Formats
The common tracking number format is a combination of 13 alphabetic and numeric characters, usually starting with 2 alphabets, following by 9 digits, and ending by “HK” (e.g. EA 999 999 999 HK). Some other less common formats may also exist. The tracking number is different for each.
Customer Service
The customer care of HonKong Post help the customers to access HonKong Post services easily. For any complaint and query, you can call them. This information is targeted to bring all possible ways of contacting the distribution company. Whether we are seeking information or, want to track our parcel.
How to make a call Customer care
Hongkong Post customer care number is 2921 2222. So call the number and then select the language and then press 8- for other enquiries and complaints and then press 5- to speak with customer service representative. Then you will be transferred to a hotline arranged by Hongkong Post and “1823” of the Government for answering enquires related to Hongkong Post.
General Enquiry
| Tel: | (852) 2921 2222 |
| Fax: | (852) 2868 0094 |
| E-mail: | [email protected] |
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